The perception of success of such interactions is dependent on employees 'who can adjust themselves to the personality of the guest'. Customer Service: Customer service is the provision of service to customers before, during and after a purchase.It is a safeguard measure that prevents corruption. Auditing: Auditing refers to the independent examination of financial information of any entity whether profit oriented or not.For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm's front office operations. Front office: The front office represents the customer-facing division of a firm.
Accounting: Creating financial statements and reports based on the summary of financial and business transactions.What Skills Does a person Need at Rivers Casino?Īt Rivers Casino, specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job.
